Who we are
ExpoAmp is a business service for companies that exhibit at, sponsor or attend trade shows in the United States. It is not directed to consumers. Write to hello@expoamp.com with any question or request.
What we collect
When you visit our site or contact us
What you type into a form or an email: your name, work email, company, the event you mention and your answers. Our server records the pages you open, how you arrived, your approximate location and your network address, and may recognize the company that network belongs to; this sets no cookie. If you accept optional analytics cookies, our analytics providers also collect device, browser and page-view information. If you open a link we emailed you, the visit is recorded against your email.
If you unlock a show map or ask us to track a show, we keep your email, the request and what you opened, to send your code, to stop bulk copying and to follow up with you about ExpoAmp. You may view a map and share its link, but not copy or republish it in bulk. Our show hiring pages collect nothing from job seekers; applications go to the employer.
When you are a customer
The material your team captured at a show and gives us or connects us to: recordings and transcripts, photos of badges, business cards, notes and booths, contact or connections exports, notes about the event and who worked it, and a description of what you sell and to whom, which we may save so you do not re-enter it.
When you use the ExpoAmp app or device
- Your account: your name, mobile number (we text a code at each sign-in) and work email (confirmed once by an emailed code; its domain tells us your company).
- Your device: its serial number, its name, who it is paired to, and when and, if you allow location, roughly where your phone last saw it, so you can find it if it is lost.
- What you capture: recordings, from the device or your phone's microphone, and their transcripts; the show you pick; moments you mark; badges, business cards, QR codes and photos you scan or take; for a photo you pick from your library, the camera and time it carries, to tell who took it; a digital business card page you open from a code you scan, read for that person's details; a contact you pick from your phone, only that one, or a contact file you share to the app; voice notes; and the answers and tags you add. The app uses the camera and microphone only while you scan, take a photo or record.
- Your card: the details, links and pictures you choose to put on your digital card, and how often it is opened, saved and shared. It shows only what you add. You can keep a second, personal card, and add files, videos, an address and text blocks to either.
- Notifications, only if you allow them: the address your phone gives us for notifications and for the recording banner, your phone's time zone, whether you want follow-up reminders, and when each reminder was sent. A reminder names a person's first name and company, nothing more. Turn reminders off in the app's More tab.
- Location, only if you allow it: your phone's approximate location when a recording starts and stops, to place it at the right show and day. When you pick a show, the app also uses it on your phone to put the nearest show first; that location is not sent to us. The app works without it.
- Your companies, if you work shows for more than one: each company's name and website, and what you choose to add for it: what it sells, your booth, your email signature and your booking link; which company you were at each show for; and which company each conversation and contact belongs to. A company's name and website go into our business directory like any other company; what you write about it stays in your account.
- Everything else: show maps you unlock, shows you ask us to add, when you ask to be told the device can be ordered, your referral code if you refer a colleague, and the app's log and error details if you choose to send them to us.
A recording stays on the device until it is safely on your phone. Our transcription provider receives each recording to produce its transcript, keeps that transcript for a limited time and does not keep the audio.
Voice recognition (optional)
The app can learn your own voice so your recordings show your own words as You. It is off unless you turn it on, and the app asks for your consent first.
- What is made: a voiceprint, a set of numbers your phone makes from about 30 seconds of you reading aloud. The recording of your reading is not kept.
- Where it stays: only on your phone, in its secure storage. It is never sent to ExpoAmp or anyone else, and it is not included in your phone's backups.
- What it is for: only telling which speaker in your own recordings is you. Your phone compares each speaker in your recordings with your voiceprint and sends ExpoAmp only which speaker is you and how closely they matched. It keeps nothing about anyone else and never identifies anyone else. Your voiceprint is never sold, leased, traded or shared.
- How long: until you delete it in the app (More, Know my voice), sign out of the app on that phone or delete your account, and never longer than one year after it was last used. Deleting it also removes the You labels from your recordings at ExpoAmp.
- Your choice: ExpoAmp works the same without it.
We keep a record of when you agreed, to which wording, and when you turned it off.
When you share your details on someone's card
If you open an ExpoAmp user's card and share your details back, they go to that person as a business contact and are looked up in our business directory like any other. We keep a coded fingerprint of your connection and of your email address, never the connection itself, to stop abuse and to know whose card you came from if you later join ExpoAmp. Every email about a card lets you stop them.
When you order a device
Your name, email, shipping address, what you ordered and what you paid, to ship your order and keep our business records. Card details are entered only with our payment processor, on its own secure page; we never see or store your card number. An order placed from the app is linked to your app account.
The people and companies at a show
We keep a business directory of the companies and people at the shows we follow: names, companies, titles, business contact details and where each came from. It is built from public sources such as show and company websites and public posts, from licensed data providers, from show lists, and from the business contact details our customers' material contains. We use it to help every customer working the same show. A customer's own recordings, transcripts, offer, drafts and plans are never shared with other customers.
How we use it
- To deliver the service: your Action Plans, your app's recordings and transcripts, and follow-up drafts for your review.
- To publish show pages, maps and hiring boards, which show companies and job openings, not individual attendees.
- To contact businesses about ExpoAmp. Every such email says who we are and how to stop receiving them, and we honor that.
- To ship device orders, answer you, keep the service running and secure, and meet legal obligations.
We do not sell personal information. We do not use customer material to train AI models. We do not use your recordings or contacts to advertise to your prospects.
Who we share it with
Service providers who work for us under contract and only for that work, such as hosting and storage in the United States, transcription and analysis, contact-data providers, email and text messages, payments, and analytics if you accept it. We may also disclose information when the law requires it, to protect rights or safety, or in a business transfer with the same protections.
How long we keep it
- Your event files, app captures and Action Plans: while your account is active, so plans can be re-run and corrected; deleted within 30 days of your written request or of your account closing.
- Your app account (number, email, your companies and what you added for them, whether you exhibit or walk the floor at each show, device pairing and last seen, location stamps): while it is active, deleted with it. Sign-in codes expire after 10 minutes. You can delete your account yourself in the app (More, Account and devices, Delete my account): your account, your recordings, transcripts, conversations, photos, notes, card and the files behind them are deleted from ExpoAmp straight away, and your voiceprint from that phone. Business directory details and device orders are kept as described here.
- A voiceprint: as set out above.
- Device orders: as long as tax, accounting and warranty rules require.
- The business directory: while it is useful for the show and its future editions. Anyone may ask us to correct or remove details about them.
- Inquiries: as long as needed to respond and keep the relationship.
Recording is your responsibility
Some states, including California, require everyone in a conversation to agree before it is recorded. Whoever records, with the app, an ExpoAmp device or anything else, is responsible for giving any notice and getting any consent the law, the event or their employer requires. We process only material a customer authorizes.
Your choices
Delete your app account at any time in the app (More, Account and devices, Delete my account). Ask to see, correct or delete information about you at hello@expoamp.com; we answer within 30 days. Stop our business emails by replying or using the opt-out link. Turn analytics off in Analytics settings. Turn location, camera, microphone, photos and contacts access off for the app in your phone's settings at any time.
Security, children and changes
We limit access to the people and providers who need it and use reasonable safeguards, though no system is perfectly secure. ExpoAmp is not directed to children under 13 and we do not knowingly collect their information. We update this page as the service changes and show the new date at the top.